Privacy Policy for Spidar
Effective Date: 01-01-2025
Introduction
Your privacy matters to Spidar. This Privacy Policy outlines our practices regarding the collection, use, processing, storage, and protection of your personal information when you use our mobile application, *Spidar*.
Information We Collect
We collect various types of information about users and riders:
- Personal Information: Name, email address, phone number, and payment details when you register or interact with the app.
- Location Data: Real-time location data for ride management and to facilitate accurate pickup and drop-off services.
- Communication Information: Information related to calls and messages between users and riders through the app.
- Transaction Data: Details of transactions including ride requests, payment information, and trip history.
Usage of Information
We use the information collected for the following purposes:
- To facilitate ride bookings and manage payments.
- To enable communication between users and riders.
- To perform identity verification (KYC processes) for riders.
- To improve customer experience by providing personalized services and feedback.
- To monitor the effectiveness of our services and make improvements.
Location Access
Our application requires access to your location to provide services effectively. This data is used to:
- Show nearby riders and facilitate accurate pickups.
- Allow riders to track their route to the user’s location.
- Enable users to track the rider in real-time.
Data Sharing
We may share your information with:
- Payment processors to handle payments securely.
- Law enforcement agencies when required by law.
- Third-party service providers who assist us in operating our services.
Data Security
We implement industry-standard security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
Your Rights
If you wish to access, correct, or delete your personal information, please contact us using the details below. You have the right to:";
- Access your personal data.
- Request corrections to your personal data.
- Request deletion of your personal data.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the app after changes indicates your acceptance of the new policy.
Contact Us
For more information or to exercise your rights, please contact us at:
Email: support@spidar.in
Phone: +91 73894 99901